1. What is FLYLOGS
FLYLOGS is an Aviation Operations Management Software designed to streamline operations in Flying Clubs, Pilot Schools as well as other General and Corporate aviation organizations.
FLYLOGS provides a service to store aviation data which is designed for use as a secondary data storage and analysis tool.
The CLIENT should always keep the original data records and documents to comply with local regulatory requirements.
2. Who is affectected by these terms and conditions?
All users logged into FLYLOGS are affected by these terms and conditions. All users are considered CLIENTS once they accept these terms and conditions on sign up. If there is any change in these terms and conditions, CLIENTS will be requested to read the changes and accept them before accessing their accounts again.
Any CLIENT account may be blocked access to FLYLOGS if any of the Terms and Conditions are not met.
3. Where is data stored?
FLYLOGS stores and operates all data in servers located in the EU. Our server providers are OVH SAS and The Constant Company, LLC.
FLYLOGS does not share servers or storage space with any other company. All data uploaded to FLYLOGS is kept isolated and can not be read, modified or deleted by any other company.
4. How is my data kept safe?
Our data is backed up on daily basis to several private storage locations in the EU. These storage locations are provided by OVH SAS, Amazon AWS and The Constant Company, LLC.
These backups include all user data, including flights, aircraft, maintenance data and all other information required for FLYLOGS to ensure safety in case of a server crash.
These backups are created by FLYLOGS as a system wide safety measure.
These backups are not accesible by CLIENTS, and can not be requested or downloaded. These backups can not be restored by CLIENTS request.
FLYLOGS is a data storage and analysis tool. The data is uploaded by CLIENTS and FLYLOGS does not certify its authenticity.
FLYLOGS guarantees all system wide data against server failures and possible hack attempts.
FLYLOGS will not be responsible for any data loss or temporary unavailabity that may occur on a single CLIENT account.
FLYLOGS should never be used as a unique method to store critical flight data. You should always have your own backups.
You may download Excel XLS files with all flights from FLYLOGS at any time at no cost.
As Internet conections are dependable on many factors, FLYLOGS does not guarantee that the service will be available allways. FLYLOGS offers a 99.0% uptime guarantee. No downtime will end up in any compensation from FLYLOGS to any CLIENT.
Any CLIENT that uploads data to FLYLOGS, has also the option to download all data as backup to guarantee the data availability to the regulator. FLYLOGS will not give any guarantee or will not be responsible for any data unavailability the operator may have when trying to satisfy regulator requirements.
6. Account types
Flylogs Free is a free-of-charge account for aviation companies, with basic services and document storage space limited to 1GB. The usage of services and storage is controlled automatically, so that customers cannot overuse the account limits.
By default all new accounts are set up as Flylogs Free accounts. Upgrade to Flylogs Premium account is automatically performed upon client payment or request.
Flylogs Premium is an annual subscription service that offers the following additional tools and services:
- Multiple Bases Management
- Flight Schedules
- Theory Knowledge Management System
- Safety Management System
- Backup download option (Upon request)
- 10GB of document storage
Flylogs Premium pricing can be found on our website. In case the client exceeds 10GB of storage space, additional storage will be billed every 6 months at a rate of €1 per 1GB.
7. Pricing and extra charges
FLYLOGS PREMIUM accounts have 10GB of storage and a fixed yearly cost.
The FLYLOGS PREMIUM upgrade process, requires instant online payment using debit or credit card.
If a client does not renew the PREMIUM subscription, the account will be downgraded automatically.
FLYLOGS will retain expired PREMIUM services data for 24 months, after which, data will be erased.
FLYLOGS grants to the CLIENT a limited, non-transferable, non-exclusive right to access and use the Software and Software documentation for Customer’s internal business purposes. FLYLOGS will host and retain physical control over the Software and make the Software available through the Internet for access, use and operation by the CLIENT through a web-browser.
No provision under this Agreement shall obligate FLYLOGS to deliver or otherwise make available any copies of computer programs or code from the Software to the CLIENT, whether in object code or source code form.
FLYLOGS may limit usage or suspend any CLIENT suspected of evil use of our services, or even suspected not to be an aviation related company.
9. Force majeure
FLYLOGS shall not be held responsible for any delay or failure in performance hereunder caused in whole or in part by fire, flood, wind, storm, lightening, or similar act of nature, acts of sabotage, terrorism, riot or civil unrest, internet outages, or mandatory compliance with any governmental act, regulation or request (“Force Majeure Events”). If a Force Majeure Event occurs and disrupts the services to be provided under this Agreement, the Agreement shall be deemed extended by the length of the Force Majeure Event.
Last changes on 10th Frebruary 2021.